Overview
ARC projects are packaged consulting/customization/reporting solutions designed to address common needs without starting from scratch. This guide shows how to determine if a prebuilt ARC project exists for your requirement (X), and how to request one if it doesn’t.
How to find an existing ARC project
- Search the ARC Project Catalog
- Use your customer portal or catalog site
- Keywords: your module (e.g., Inventory, Scheduling), outcome (e.g., dashboard, automation), and “ARC”
- Check knowledge base and release notes
- Search for “ARC” + your topic (e.g., “ARC shipping labels,” “ARC overhead report”)
- Look for case studies that mention prebuilt deliverables
- Ask Support/Account Team
- Provide a one-paragraph description of X and your objective
- Include screenshots (if available) and any compliance constraints
Evaluate fit
- Scope match: Does the project address 80–100% of your requirement?
- Time-to-value: Is it faster than a net-new build?
- Constraints: Data availability, permissions, and infrastructure
Request an ARC project (template)
- Subject: ARC project request — <Your Topic X>
- Background: 2–4 sentences on process and business impact
- Objective: What success looks like (e.g., “single-click shipping docs,” “automated overhead re-cost”)
- Data points: Tables/fields, filters, KPIs, frequency
- Users: Roles and count, security considerations
- Target date: Desired timeline, any go-live dependencies
- Attachments: Samples, layouts, mockups
Delivery and change control
- Typical deliverables: Functional spec, config, test plan, deployment
- Change requests: Document as deltas to initial scope; confirm any cost/time impact
- Signoff: UAT acceptance documented before production move
FAQs
- Can ARC projects be modified?
- Yes—treat as a baseline. Minor changes are typical; major changes may require a custom scope.
- How long do ARC projects take?
- Simple report/dashboard: days. Integrations/automation: weeks, depending on complexity.
“When I’m scheduling a job, I get this error” — scheduling error troubleshooting
Overview
Scheduling errors usually stem from missing data, capacity/calendar issues, or material constraints. This checklist helps you identify the cause and get the job on the schedule.
Common error themes
- No available capacity on workcenter/shift/calendar
- Routing/operation time missing (setup/run/queue/transfer zero or blank)
- Predecessor/successor logic invalid (sequence gaps or loops)
- Material constraint: required component not available by start date
- Workcenter or job is locked/frozen
- Finite scheduling set but capacity model/data incomplete
- Holiday/non-working day blocking the operation
Immediate triage
- Capture the exact error text and job number
- Note scheduling direction: Forward vs Backward
- Identify the failing operation (sequence) and workcenter
Fix by likely cause
- Capacity/Calendar
- Open Resource Calendar; confirm shifts, hours, exceptions, and holidays
- Remove workcenter “Out of Service” flags; update effective dates
- If finite scheduling, ensure capacity exists on/after the planned start
- Missing times
- Open Routing; enter realistic Setup and Run times (and run basis)
- If batch size impacts time, ensure the lot size is set
- Predecessor logic
- Ensure operation sequences are strictly increasing (10, 20, 30…)
- Remove circular dependencies; validate overlap/transfer settings
- Material constraints
- Check component availability and lead times
- If shortage, expedite purchase/WO, substitute component, or allow late allocation if policy permits
- Locks and statuses
- Ensure job is Released (not Engineering Hold)
- Remove workcenter locks or job freezes before rescheduling
- Mode mismatch
- If finite mode blocks scheduling, temporarily use infinite mode to validate routing data, then revert
Re-run scheduling
- Correct the underlying data in Routing/Calendar/Materials
- Choose scheduling direction:
- Forward: from earliest feasible start
- Backward: from required due date
- Execute scheduling; confirm no errors at each operation
Prevent recurrence
- Maintain standard routing templates with realistic times
- Review calendars quarterly; load holidays well in advance
- Monitor a “Jobs Not Scheduled” dashboard for daily exceptions
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